TERMS & CONDITIONS
Each lamp tells its own story, from carefully selecting materials to the intricate painting that adorns its surface. The process is a labor of love, with every brushstroke reflecting the rich cultural heritage and artistic traditions passed down through generations.
As you browse our collection, imagine the hands that meticulously shaped and decorated each lamp, infusing it with unique beauty and character. By bringing one of our lamps into your home, you not only add a touch of elegance and warmth but also support the artisans who pour their hearts into this timeless craft.
Thank you for being a part of our story and for supporting our artisan community. We hope our lamps bring as much joy to your space as they do to our hearts. :)
USER SUBMISSIONS
Everything that you provide us or submit on the Site will become our exclusive property, including but not limited to reviews, comments, suggestions, and questions (collectively called “Submissions”). All Submissions are non-returnable, and your claim to them will not be entertained. The Site reserves the right to change, edit, delete or modify any Submissions, but is not obligated to do so. You are obligated to provide us correct name, address, email address and other details. Moreover, with your Submission you grant us the right to use your name/username that you have provided. You agree that you will not, under any circumstances, attempt to mislead us using fake details or by pretending to be someone else.
PRICING AND ACCEPTANCE OF ORDER
You should note that in some instances, the Site may not be able to process your order for various reasons. Therefore, the Site reserves the right to cancel or refuse any order, any time, and for any reason. Moreover, your order acceptance is subject to verification of your personal details. At times, before order acceptance, you may be asked to provide additional information to verify your identity including but not limited to your phone number and address.
This Site utilizes all the resources at its disposal to provide accurate and authentic information about product prices, however, we cannot rule out the possibility of errors in pricing information. In case, when a product price is inaccurately displayed on the Site, we reserve the right to cancel or refuse the order. However, the Site (at its sole discretion) may contact you for further instructions about the order if the displayed product price is inaccurate, or we may cancel your order and notify you about such cancellation, regardless if your order has been confirmed.
COPYRIGHTS AND TRADEMARKS
On this Site, all intellectual property (registered or unregistered) shall remain our property, which is protected under Pakistan’s copyright laws and international conventions. The intellectual property of the Site include but without limitations graphics, software, source code(s), designs, layouts, logos, photos, information content, and all software compilations. All rights are reserved.
LIMITATION OF LIABILITY
This Site provides you all products, content, information, materials, items and other services on “as is” and “as available” basis, unless otherwise specified in writing. We do not make any warranty or representation, implied or express, about products, content, information, materials, items and other services, unless otherwise specified in writing. If you continue to use this Site, you expressly agree that you are using this Site at your own risk.
COMMUNICATING WITH US
When you visit the Site, chat with us through messenger or whatsapp, phone calls, or send e-mails to us, you are communicating with us electronically. That referred to any mode of communication that uses electronic means including feature phones, smart phones, computers, tablets and any other electronic device. By communicating with us, you also grant us the right to communicate with you electronically. You also give your consent that all agreements, notices, disclosures, and other communications provided to you by the Site satisfy all legal requirements that such communications be in writing.
TERMINATION
Lumen n Craft reserves the right to revoke all customer rights without prior notice to the customer.Lumen n Craft also reserves the right to terminate all the conditions and terms under the terms and conditions without prior notice to the customer. Following this act or termination of such agreement, you will immediately discontinue the usage of the website for any purpose and we will revoke all passwords and account identification which had been issued through our website to you and we will deny you any access to the website for any purpose thereon. The application of this section does not apply to the confirmed payment obligation and agreement obligations of any of the parties which were made prior to the act of termination. By using this website, your consent is implied that Lumen n Craft or it’s website is not liable for any loss or damage caused due to this termination or act of suspension to you or any other person